Overview for July

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Today sees the end of the first month of the new financial year.

The month has demonstrated very clearly just how important it is to ensure your anti-virus and anti-spyware scanners are up to date and working correctly. In at least half of the virus infections I've cleaned this month, that wasn't the case and a likely contributing factor in the system becoming infected in the first place, which of course resulted in the expense of calling in Jason's PC Services to clean the infection.

One thing to consider, and something many of my customers are already doing, is arranging a service call every year for a virus and spyware check, along with a general check-up and tune of their system. The yearly prompting of a anti-virus system for renewing registration is a useful reminder for such a regular check-up.

There is one thing I would like to make very clear to everyone, if you suspect or know your system has an infection, don't delay in getting it dealt with as soon as possible, because the longer you delay, the worse it will get, the worse it gets, the longer it will take to clean, the longer it takes to clean, the more it will cost you to have it cleaned. It is a sad fact that all too often I come across a system that is so badly, and so visibly infected, only to be told that its been this way for weeks or months.

An infected computer dealt with rapidly typically takes 1/2 to 1 1/2 hours to clean, the age (speed) of your computer will be the primary contributing factor to just how fast the process will be.

Another common problem encountered this month has been the very common effect dust has on a computer system, just one tiny piece of dust in the wrong place can literally stop your computer dead. While I don't recommend anyone who doesn't know what they are doing opening their system to clean it, I do recommend that you should clean the external vents. Keeping airflow into and out of the system unimpeded will help prevent dust settling on the components inside the system, which will help reduce the frequency of dust related problems. It should also go without saying to be very careful to keep free space around your computer to allow airflow in and out of the case, so it might be time to look elsewhere for a place to stack that paper for your printer.

Increased Virus Activity

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This week has seen a drastic increase in the number of calls I've received about virus infections.

These sudden spates of higher than average infections is something I see on a reasonably regular basis, in the region of every one to two months, and lasting for anywhere up to two weeks.

It's not uncommon for these infections to be caused by the same, or similar types of viruses or spyware, and quite frequently are of the type commonly referred to as fraudware. This particular type of spyware attempts to pass itself off as a legitimate anti-virus or anti-spyware program and convince you that your system is badly infected so that you purchase their software.

These types of infections are a perfect example of why you should know what anti-virus software you have installed, and have a familiarity for it so you can easily distinguish these fraudulent programs from your legitimate anti-virus software.

If your one of the unlucky ones to pick up one of these infections doing the rounds there is no need to panic, simply call and arrange a service call to get rid of that infection and get back up and running as soon as possible.

The Jason's PC Services website has been completely redesigned from the ground up using the Joomla content management system.

This change allows for greater flexibility in design and functionality and a much easier system to regularly update the site and make it more useful for customers of Jason's PC Services.

Starting today you can become a registered member of this site to access member only features such as information pages, link databases and forums. Over the coming weeks and months additional features will be added such as online tutorials where you will be able to ask for specific tutorials to be written and published. You will also be able to participate on the forums and interact with other members and myself, suggesting further additions and functionality for the site.

If you encounter any problems on the site please don't hesitate to let me know either next time you talk to me, or via email from the contact page.

The new content management system website has a database driven testimonial system installed to replace the old system of email testimonials.

All existing customer testimonials have been manually added to the new database, along with many testimonials submitted since I stopped updating the old website after beginning this new CMS based site.

I'd like to take this opportunity to thank all those customers who have submitted a testimonial for my work over the years, it is very much appreciated.

Anyone who would like to submit a testimonial can do so by using the form at the bottom of each page of testimonials.